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Why am I not receiving ABI Emails?

There may be an issue with your spam filter. Since firms update their servers all the time, make sure you are not left in the dark by “whitelisting” ABI each time your firm’s server is updated. When you whitelist ABI, you’re telling your email server that emails from ABI are ok to deliver to you. Take these quick and easy steps to ensure that our emails reach you:

  • Gmail: Move emails from us from your spam folder to your primary inbox
  • Apple Mail: add us to your VIP list
  • Outlook: add us to your favorites

For an added layer of reliability, whitelist ABI’s domains:

  • abi.org
  • abiworld.org
  • abigroups.com
  • exacttarget.com
  • bounce.s7.exacttarget.com

If you have someone handling your IT, just tell them “I want my ABI” and give them this information. They’ll know what to do.

 

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