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Why am I not receiving ABI Emails?

The most likely reason is that our email is being flagged in your bulk mail folder. The way to make sure you receive your ABI emails is to “whitelist” our addresses. When you whitelist ABI, you’re telling your email server that emails from ABI are ok to deliver to you. Take these quick and easy steps to ensure that our emails reach you:

  • Gmail: Move emails from us from your spam folder, or promotional email tab, to your primary inbox
  • Apple Mail: add us to your VIP list
  • Outlook: add us to your favorites

For an added layer of reliability, whitelist ABI’s domains:

  • abi.org
  • abiworld.org
  • abigroups.com
  • exacttarget.com
  • bounce.s7.exacttarget.com

If you have someone handling your IT, just tell them “I want my ABI” and give them this information. They’ll know what to do.

 

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